The Bank of Taiwan (BOT) has made financial assistance measures available to loan clients who are experiencing payment difficulties due to coronavirus disease 2019 (COVID-19). Until June 30, BOT's existing borrowers who have previously repaid principal and interest on schedule can apply for up to a six-month principal repayment extension. Borrowers must submit documents showing suffering and economic impact from COVID-19, such as proof of revenue decline, non-voluntary unemployment, or leave without pay. Borrowers must continue paying monthly interest during the extension period.
For more information about the relief measures, please contact your loan processing branch of Bank of Taiwan or visit the website (https://www.bot.com.tw/).
BOT customer service telephone number: 0800-025168, 02-2191-0025.