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Services for the Public

    Following the diversified needs of a changing environment, domestically and internationally, as well as the public service needs of the population, it is only fitting that the government keep abreast of the times. Therefore, on January 9 the Executive Yuan promulgated the Government Services Transformation Program. By focusing on a foundation of effectiveness, quality, and innovation, additionally, incorporating a core spirit of “fairness,” “participation & cooperation,” and “openness & transparency” into the Program. The government agencies are guided to strengthen their inter-agency assistance and cooperation, to eliminate the gap in urban-rural government services and to create a more open government.

 

    In order to gain a deeper understanding of the implementation of public services by subordinate agencies, the Ministry of Finance will conduct performance reviews from time to time through non-scheduled spot checks and telephone courtesy tests. The assessed agencies shall be informed of their assessment results and urged to immediately address performance review issues and improve service quality.

 

Release date:2020-04-21 Last updated:2020-04-21