As the news stated: “Customs allowed Keelung Port Global Logistic Pty Ltd. to start operating and charge higher fees before other companies have completed their facilities, possibly benefiting specific businesses….” Keelung Customs (KLC) solemnly stated that what the news claimed was not true. The use of X-ray equipment to assist in inspecting general cargo containers is to strengthen inspections and improve efficiency, so as to enhance clearance quality and prevent illegal activities. This is a measure that takes both security and efficiency into account.
KLC explained that most general cargo containers come from Mainland China and Southeast Asia. The goods inside are usually mixed and complex, so the risk is relatively high. In the past, the inspections for general cargo containers were mainly done manually, which made it difficult to achieve both safety and convenience. In 2025, X-ray channels for general cargo containers (the X-ray channels) were introduced to help officers inspect cargoes more quickly. Each channel requires only two officers per day and can inspect 4 to 5 containers, helping solve the long-term problem of manpower shortage. Importers who have used the X-ray channels generally found the process smooth. At present, the use of the X-ray channels is encouraged but not mandatory. Since February 2025, only 121 containers, less than 5% of the total, have used this method.
KLC emphasized that to reduce the cost burden on importers, several clearance procedures have been improved. After inspection, goods can be released more quickly, which helps reduce administrative work and storage costs. In the future, when more X-ray channels at Keelung Port start their operation, overall service efficiency will be further improved.
KLC called on businesses and the public to support the use of the X-ray channels for customs clearance. By working together, it is possible to create a fair, legal, and transparent clearance environment, protect business interests, maintain border security, and boost Taiwan’s economic development.