Keelung Customs (KLC) stated that people who renew their old car or motorcycle with new imported one and apply for commodity tax refund can use CPT Single Window (GC322) to track the tax refund process in real time.

KLC explained that owners of new imported car or motorcycle can log in to CPT Single Window (GC322) and key in the old and new license plate numbers, and they can see information such as application number, application date, verification status, verification completion date, preparation date of the tax refund notification letter, and method of tax refund.

KLC further explained that the “application date” shown on the website refers to the time that the importer uploads the application to CPT Single Window after all the information is collected, rather than the time that the new license plate is registered or that the old car or motorcycle is scrapped. If there is no information found on the website, it is possible that the importer has not uploaded the application; to solve any relative questions, owners can contact the importer and ask about the upload status before it is too late to apply.

KLC reminded that when the owners can receive the tax refund depends on different circumstances such as the number of car or motorcycle, document completeness, and whether the importer completes the online application. After the verification is complete, Customs will refund according to the method of tax refund. If it is “bank account refund”, the refund will be transferred to the bank account of the owner of the new car or motorcycle. (It is not allowed to appoint a third party or the previous owner to receive the refund.) If it is “check refund”, Customs will inform the importer to claim the refund check of a certain application number; when the owner actually receive the refund depends on the subsequent procedure of the importer. For more information, please contact Bali Branch, KLC at (02)8630-5427 ext. 120.