Q1: How do taxpayers apply for taxpayer rights protection to customs?

A1: 

1. Written application.
2. Verbal application.
3. Online application.

Q2: What assistances can taxpayer rights protection ombudsman provide?

A2: 

1. The assistance to taxpayers to communicate and coordinate tax disputes.
2. The acceptance of complaints or petitions of taxpayers and propositions of recommendations for  improvement.
3. When taxpayers seek remedy in accordance with laws, the taxpayer rights protection ombudsmen shall provide essential consultation and assistance.